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Swimming Pool Service Technician

Waukesha, WI 53186

Posted: 04/01/2023 Employment Type: Permanent Industry: Maintenance Job Number: 113073

Job Description

What are we looking forWe are looking for someone that enjoys working with their hands!   If you are a handy man or woman who loves to learn new skills, enjoys fixing equipment at home and troubleshooting issues with appliances, lawn equipment, cars or anything around the house, continue reading!   This is an opportunity for an amazing career and not just a job.
Who fits this role 
  • Our client is looking for strong team members to join their growing and expanding organization in Waukesha County.   If you aren’ t someone that likes to stay inside and can’ t fathom the idea of sitting at a desk all day or doing the same job day in and day out, this position offers tremendous variety.   You never know what challenge might be out there and you get to use your troubleshooting skills to figure it out!   If you see broken or malfunctioning equipment as an opportunity to make it right and run better, you will have the chance to do this daily.   No task is too big to tackle and at the end of the day, you know that you played an integral part in ensuring a happy customer with a finely tuned and beautiful swimming pool.
  • Our client has a strong culture, they invest in their employees and want them to be part of their organization for the long haul.   They have created an empowered culture where employees are their greatest asset.   They are empowered to make decisions daily, have an opportunity to interface with different clients, and work in a collaborative team environment where all employees pitch in where and when needed.   Our client shares the profits with their team members, they set clear goals for all and they recognize/reward success.  
  • If you feel like you are in a dead in job, with a company that doesn’ t appreciate your strengths and doesn’ t invest in you, this organization will be a refreshing change.   Must be a problem solver, positive person who not just knows they control their attitude every day, they focus on ensuring the attitude they bring to the day is a positive one.   They don’ t see customers or team members as an inconvenience but rather an opportunity.   
  • We are looking for people who want to come carve out their own journey with them. We hire for culture and motivation; we will ensure if this opportunity isn’ t the right fit for you, we will see if we have one that is. 

Why our client is awesome
INCOME POTENTIAL - They reward success!   In addition to being paid a generous hourly compensation, they reward hard work with opportunities for overtime.   They work with employees to offer flexibility where they can but if earning a good living is a priority to you, and you aren’ t afraid of hours, they will give you the overtime you need and want to make more money.   In addition, they reward success and share in profits with a generous monthly incentive plan.   They average bonuses seven out of 12 months a year.  
INVESTMENT - They invest in their people! They have outstanding internal training programs to support you and your career path. 
COMMUNICATION – They provide clear expectations and leadership to all!   They work with you to help you accomplish your goals and be successful.   Transparent communication on company, team and individual goals are common place here.   
FEEDBACK – Opinions matter – Employees are encouraged to speak their mind, share your opinions, and address issues directly! They listen and care about you, and we want you to care about them! 
SELF-MANAGED – Daily, their team is self-managed. They look to each other for advice, support, and resources but you are given lots of freedom to operate! You are trained, given best practices and processes, and they run their days like a small business. 

Job Requirements

Job Duties 
The ideal candidate enjoys working outside and building relationships with customers.  Skills that are important for this role include:
  • Identify and fix technical issues with swimming pools to keep customers swimming all summer long 
  • Tenacity to stay until the job is done and the pool is running as it should be
  • Enjoys working with hands and troubleshooting  
  • Thrive working in the outdoors - winter, spring, summer or fall
  • Take pride in work and build great relationships with clientele even when they might be frustrated that something on their pool isn’t working properly

Job Requirements
  • Excellent customer service skills
  • Effective communication skills with customers
  • Ability to build a lot of trust with their customers – outgoing personality is key
  • Takes pride in doing great work!
  • Need to have a qualified driving record

What we provide
  • Full benefits package include 401K plan 
  • Full-time hours (40+ weekly)
  • Benefits include: Medical, Dental, Vision, Life insurance, Short-term Disability, Paid Holidays, Paid Vacation, Boot Reimbursements, and 401K Plan with company match. $1,000 Sign on Bonus to be paid out as $250 after 90 days, $250 after six months, and $500 after one year of continued employment

Other Things to Note
  • Service Technicians have an opportunity to participate in sales commission plans for upselling customers when onsite
  • Service technicians have an opportunity to gain referral credit for large backyard jobs and gain commission on that as well
  • All Service Technicians start and end their day at the main company location as that is where they pick up and drop off the vans
  • For the right candidate, the company will be flexible on hours and work with you to create a situation that works for both

Meet Your Recruiter

Lori Malett

I have worked in the Staffing Industry for over 20 years and love connecting great people to great companies! I enjoy working with big personalities and genuinely care about people. On a personal note, I am a dog lover!

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