General Summary

This position works under general supervision and is primarily responsible for processing sample requests, reviewing the correct and most efficient routing of the requests, and maintaining compliance with shipping regulations for various samples.  This position also serves as the general shipping coordinator for all site-level packages.

Principal Duties And Responsibilities

1. Retrieves and fills sample requests in a timely fashion, or properly communicating delays and updates to the customer (internal or external) through established channels.
2. Follows shipping regulations for specific color formulations.
3. Affixes GHS labels according to Safety Data Sheets for each color.
4. Manages inventory of color samples, including replenishment to a minimum stock level, rotation of stock, and discarding product outside of shelf life.
5. Maintains up to date training for shipping dangerous goods.
6. Maintains and orders stock for general shipping materials.
7. Provides requested production documentation via hard copy or digital attachment.
8. Maintains a clean work area.
9. Supporting in other areas, when requested and as time allows

Knowledge, Skills & Abilities

1. Ability to read, write and speak English.
2. Ability to effectively communicate to customers and vendors in a professional manner.
3. Experience with Microsoft Office programs, Salesforce.com and SAP is preferred.
4. A High School Diploma and one to two years of general office experience.