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Hatch Staffing Services
https://cdn.haleymarketing.com/templates/60311/logos/hatchlogosqu.png
https://www.hatchstaff.com
https://www.hatchstaff.com
USD
80000
YEAR
true
Lori Malett
Operations Manager
Posted: 02/10/2025
2025-02-10
2025-03-12
Employment Type:
Permanent
Industry: Operations Manager
Job Number: 113903
Pay Rate: $80,000+
Job Description
Do you have a knack for navigating the intricate world of commercial insurance? Are you detail-driven, solution-oriented, and thrive in a role where organization meets client satisfaction?
We’re on the lookout for a passionate Operations Manager to join our team and oversee the seamless delivery of commercial insurance services. If you’re a master of processes, policies, and partnerships, this role is tailor-made for you!
As an Operations Manager, you’ll be the hero who ensures the team and clients are well-supported in maintaining commercial insurance coverage. From processing policies to building strong client relationships, your contributions will be at the heart of our success.
What You’ll Be Doing
Why should you apply?
We’re on the lookout for a passionate Operations Manager to join our team and oversee the seamless delivery of commercial insurance services. If you’re a master of processes, policies, and partnerships, this role is tailor-made for you!
As an Operations Manager, you’ll be the hero who ensures the team and clients are well-supported in maintaining commercial insurance coverage. From processing policies to building strong client relationships, your contributions will be at the heart of our success.
What You’ll Be Doing
- Collaborate with Sales Team: Partner with producers on mid-market accounts to ensure clients receive the best service
- Policy Management Pro: Process and invoice policies, endorsements, audits, and cancellations with precision
- Proposal Preparation: Review quotes for accuracy, coverage, terms, and pricing, and generate compelling proposals for producers
- Renewal Champion: Prepare premium summaries, loss data, coverage comparisons, and rate analysis for client renewals
- Client Management Software Savvy: Utilize EPIC to track, process, and manage client accounts efficiently
- Marketing Submissions: Create and manage submissions while maintaining active communication with insurance carriers
- Endorsement Specialist: Handle endorsement requests, follow-ups, invoicing, and delivery to clients
- Audit Wizardry: Process audits by verifying rates, exposures, and premiums, ensuring accuracy and compliance
- Problem-Solver: Tackle billing issues, cancellations, and policy changes with a client-first approach
- Relationship Builder: Foster strong connections with clients, the community, and insurance carriers, solidifying trust and long-term partnerships
Why should you apply?
- Be part of a dynamic, client-focused team in an organization that values your contributions
- Enjoy a culture that promotes collaboration, respect, and continuous growth
- Competitive compensation and benefits package
- Opportunities to expand your skills and grow in your career
Job Requirements
- 5+ years of experience in property and casualty insurance servicing
- Active Property and Casualty license is required
Meet Your Recruiter

Lori Malett
President
I have worked in the Staffing Industry for over 20 years and love connecting great people to great companies! I enjoy working with big personalities and genuinely care about people. On a personal note, I am a dog lover!
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