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Operations Manager

Racine, WI 53406

Posted: 02/10/2025 Employment Type: Permanent Industry: Operations Manager Job Number: 113903 Pay Rate: $80,000+

Job Description

Do you have a knack for navigating the intricate world of commercial insurance? Are you detail-driven, solution-oriented, and thrive in a role where organization meets client satisfaction?
We’re on the lookout for a passionate Operations Manager to join our team and oversee the seamless delivery of commercial insurance services. If you’re a master of processes, policies, and partnerships, this role is tailor-made for you!

As an Operations Manager, you’ll be the hero who ensures the team and clients are well-supported in maintaining commercial insurance coverage. From processing policies to building strong client relationships, your contributions will be at the heart of our success.
What You’ll Be Doing
  • Collaborate with Sales Team: Partner with producers on mid-market accounts to ensure clients receive the best service
  • Policy Management Pro: Process and invoice policies, endorsements, audits, and cancellations with precision
  • Proposal Preparation: Review quotes for accuracy, coverage, terms, and pricing, and generate compelling proposals for producers
  • Renewal Champion: Prepare premium summaries, loss data, coverage comparisons, and rate analysis for client renewals
  • Client Management Software Savvy: Utilize EPIC to track, process, and manage client accounts efficiently
  • Marketing Submissions: Create and manage submissions while maintaining active communication with insurance carriers
  • Endorsement Specialist: Handle endorsement requests, follow-ups, invoicing, and delivery to clients
  • Audit Wizardry: Process audits by verifying rates, exposures, and premiums, ensuring accuracy and compliance
  • Problem-Solver: Tackle billing issues, cancellations, and policy changes with a client-first approach
  • Relationship Builder: Foster strong connections with clients, the community, and insurance carriers, solidifying trust and long-term partnerships

Why should you apply?
  • Be part of a dynamic, client-focused team in an organization that values your contributions
  • Enjoy a culture that promotes collaboration, respect, and continuous growth
  • Competitive compensation and benefits package
  • Opportunities to expand your skills and grow in your career

Job Requirements

  • 5+ years of experience in property and casualty insurance servicing
  • Active Property and Casualty license is required

Meet Your Recruiter

Lori Malett
President

I have worked in the Staffing Industry for over 20 years and love connecting great people to great companies! I enjoy working with big personalities and genuinely care about people. On a personal note, I am a dog lover!

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About Racine, WI

Ready to embark on a new career adventure in the vibrant Racine, Wisconsin area? Explore our job opportunities in this thriving region known for its picturesque lakefront, charming neighborhoods, and a burgeoning arts scene. Home to the iconic Racine Art Museum, the historic Racine Theatre Guild, and the lush Racine Zoo, this area offers a unique blend of cultural experiences. Indulge in the local delicacies like the famous kringle pastries or spend a day exploring the stunning Wind Point Lighthouse. With easy access to outdoor activities at the Root River and North Beach Park, Racine provides the perfect backdrop for both work and play. Discover the career opportunities waiting for you in this enchanting city!