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IT/Customer Service

Milwaukee, WI 53223

Posted: 07/05/2024 Employment Type: Temp to Hire Pay Rate: $20-25

Job Description

Are you a tech guru with a passion for helping others? Do you thrive on solving tech puzzles and love making customers smile? If so, we have the perfect role for you! We're seeking an enthusiastic IT Support & Customer Service Representative to join our dynamic team.

Why You'll Love This Job:

  • Customer Connections: Build meaningful relationships with customers as you help them navigate their tech challenges.
  • Team Spirit: Work with a fantastic group of people who are as passionate about technology and customer service as you are.
  • Continuous Learning: Expand your knowledge with ongoing training and development opportunities.

Your Mission:

  • Tech Troubleshooter: Provide top-notch technical support for PCs, diagnosing and resolving hardware and software issues with a smile.
  • Customer Champion: Deliver exceptional customer service by answering questions, providing guidance, and ensuring a positive experience for every customer.
  • Knowledge Guru: Stay up-to-date with the latest tech trends and share your expertise with both customers and colleagues.
  • Multitasking Master: Juggle multiple tasks efficiently, from troubleshooting technical issues to assisting customers with their inquiries.
  • Team Player: Collaborate with other team members to ensure smooth operations and continuous improvement.

Job Requirements

What We're Looking For:

  • Tech Enthusiast: You have a passion for technology and love staying up-to-date with the latest gadgets and software.
  • People Person: Excellent communication and interpersonal skills are a must. You enjoy helping others and have a friendly, approachable demeanor.
  • Problem Solver: Challenges are just opportunities in disguise. You’re resourceful and quick to find solutions.
  • Experience: Previous experience in IT support and customer service is a plus, but we're willing to train the right candidate with the right attitude!

Perks and Benefits:

  • Competitive salary with performance bonuses
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with company match
  • Generous paid time off and holiday schedule
  • Fun team events, tech workshops, and company swag

Additional Information

Ready to embark on an exciting journey with us? Send your resume and a brief cover letter telling us why you're the perfect fit for our team to Auston@hatchstaff.com. We can’t wait to meet you!

Join our tech squad and be a part of a team that’s making a difference, one customer at a time. Apply today and let's make tech magic happen together!

Meet Your Recruiter

Auston Love
Account Manager

Hello!

I am Auston Love, born and raised here in Milwaukee Wisconsin. My goal in life is to help others, as I take pride and joy in seeing others accomplish goals. I feel that being a part of a winning team, with hard work and perseverance goes a long way, and the pay off of watching the fruits of your labor, makes winning ever sweeter! Lets work together, and find a plan that works for you, so that you can be successful in your life goals! Looking forward to hearing from you soon! Take Care! 

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