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Job Description

• Responsible for coordinating the export and movement of cargo for clients, including the booking, management and distribution of documents and information related to the export function.
• Provide customer support to all vendors, suppliers, agents, and government agencies to facilitate the export process while ensuring export compliance.
• Timely preparation of all required documentation (Letter of credit, Ocean Bill of Lading, Service Report Log, etc.) for export functions.
• Ensure that the export process is following company and industry quality assurance standards (ISO, Customs, etc.)
• Issue statistical or detailed reporting for customers as requested.
• AES filing
• Booking & coordination of the most cost effective and efficient means to export goods within customers’ requirements.\
• Data entry of shipment in CW with timely updates
  • Notes are read and work notes are entered.
• Track shipments to incoterms destination.
• Billing of services to customer
• Communicate with the customer regarding shipment details, requirements, and status updates.

Job Qualifications

• Knowledge of general freight forwarding terms and standards including but not limited to:
  • UCP600
  • Incoterms
  • Documentation
• Basic knowledge of accounting functions and relative information retrieval.
• Basic knowledge of Export process including:
  • Denied parties
  • ECCN numbers
  • AES filing

Preferred but not Required

• Working knowledge of CargoWise software application
• Certified Export Specialist Certification

General Requirements

• Knowledge of Microsoft office suite. Basic working knowledge of excel. Advanced knowledge preferred
• Desk management – organization & management of emails.
• Attention to detail and organizational skills.   
• Good oral and written communication skills
• Team player.  
• Ability to work independently and manage desk to defined service levels.
• Communicate with manager when unable to meet service levels.
• Problem solving skills