Join Us in Shaping the Future!

Are you looking for a place where job stability meets personal and professional growth? Look no further!

Why Choose Us?

Financial Stability: With over 90 years of success, our continued growth reflects our smart financial management and ability to thrive in changing markets.
Career Advancement: Many team members have enjoyed long, rewarding careers with ample opportunities for growth.
Industry Leadership: Be part of a pioneering company recognized as an industry leader.
Community Involvement: Engage in meaningful community projects, enjoy eight hours of paid charity time off, and participate in donation drives and an employee donation match program.

About the Role:

Position: Service Technician
Location: Traveling

Responsibilities:
- Install equipment and train end-users, OEMs, and customers in troubleshooting, failure analysis, warranty, and start-ups.
- Liaise with the Service team, Engineering, Manufacturing, and Sales to communicate service issues and trends.
- Provide technical assistance, failure analysis, and troubleshooting for all Power Test products.
- Conduct periodic customer visits to gather and report product concerns.
- Resolve technical problems via phone, email, and in-person interactions.
- Draft formal quotes for service and parts.
- Follow up on service-related issues needing attention.
- Submit detailed reports on inspections, service work, and regional activities.
- Document customer interactions, service visits, and expenses.
- Assist in writing technical service bulletins and product operation manuals.
- Provide technical support to internal teams for resolving various problems.
- Recommend product improvements based on customer feedback.

Essential Skills:
- Safety-conscious, excellent interpersonal skills, and sound judgment.
- High integrity, adaptability, and strong service orientation.
- Resilient with excellent conflict management skills.

Qualifications:
- Associate's degree or 4-8 years of related experience in electronics/electrical controls, mechanical, and hydraulic systems.
- Valid driver's license with a good driving record.
- Ability to travel globally up to 60% of the time.
- PC proficiency including MS Office.
- Experience with small hand tools, power tools, electronic testing equipment, and reading blueprints and schematics.
- Understanding of mechanical and electrical concepts.
- Ability to occasionally lift up to 40 pounds.

Preferred Experience:
- Global travel experience.
- Knowledge of electrical/electronic control systems and vehicle drivetrain, hydraulics, and control systems.
- Wiring and soldering skills.
- Familiarity with Infor/Visual or Syspro (MRP/ERP systems).

Physical Demands and Work Environment:
- Occasional lifting of up to 40 pounds.
- Frequent exposure to mechanical parts, electrical sources, and high noise levels in various facilities.

Total Rewards:
- One day of paid charity time off.
- Employee donation match.
- Organized service projects.
- Ten paid holidays.
- Generous paid time off policy.
- Employer-paid long-term disability & life AD/D.
- Subsidized health, dental, vision, and other insurances.
- Employer-matched 401(K).
- Onsite gym with employee-led classes.
- Avanti Market for convenient meals and snacks.
- And much more!

Join us and be a part of a dynamic team driving innovation and success. Apply today and help shape the future!