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Field Service Engineer (95% Travel)

Franklin, WI

Posted: 07/05/2024 Employment Type: Direct-Hire (Perm) Industry: Mechanic

Job Description

What We Are Looking For: We seek individuals who are warm, prioritize others' happiness, and possess a can-do attitude. A true team player who values and offers constructive feedback, takes ownership of their responsibilities, and takes pride in delivering exceptional work.

Join Our Team: Exciting Opportunities Await You!

Essential Duties and Responsibilities:

  • Provide expert telephone and onsite troubleshooting and diagnosis support to our valued customers
  • Independently handle installation, troubleshooting, repair, and preventive maintenance of precision products at customer sites
  • Conduct comprehensive briefings and training sessions for customers
  • Execute flawless installations of retrofits to enhance machine capabilities
  • Periodically travel overseas for continuous learning and product knowledge enhancement
  • Utilize SAP software for efficient workflow management
  • Maintain accurate daily work time records through our robust time management system
  • Ensure timely submission of detailed service and expense reports every week
  • Embrace additional responsibilities to support team objectives


  • Proven experience in troubleshooting mechanical and electrical issues with machine tools
  • Familiarity with Heidenhain and/or Siemens control systems
  • Strong grasp of electronic and mechanical components of CNC machines, particularly 5-axis systems
  • Understanding of hydraulics and pneumatics in the context of machine tools
  • Proficiency in computer operations to facilitate efficient service procedures
  • Demonstrated professionalism in customer interactions
  • Mandatory proficiency in Microsoft Office applications
  • Willingness to travel extensively, including international destinations (90-95% travel requirement)

Join Our Team Today! Discover a rewarding career where your skills make a difference. Apply now and be part of a dynamic team committed to excellence and innovation. We offer state-of-the-art facilities, outstanding career advancement opportunities, and a comprehensive Benefits Program including Medical and Dental Coverage, Life Insurance, Disability Insurance, and a Retirement Plan (401K). We are an Equal Employment Opportunity (EEO) employer. Discover a fulfilling career with us today!

Meet Your Recruiter

Nick Schubert
Account Manager

Hey there! I'm Nick, a recruiter at Hatch Staffing Services, where we're all about finding the perfect fit for you in Milwaukee's job scene. 🎉 Whether you're into the flexibility of temp gigs or eyeing that sweet full-time spot, I've got your back with advice, tools, and some serious support. Let's kickstart your journey to success! 💪

We are currently hiring for light industrial and clerical roles, both temp and direct hire!

In my free time, I love spending time with my fur babies Lenny and Roland, my 1-year-old son Felix, and my wife Kaila. We love to spend time outdoors camping and hiking. I'm also a big fan of music - I play guitar and piano :)

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About Franklin, WI

Ready to discover exciting job opportunities in the vibrant Franklin, Wisconsin area? This dynamic region, known for its blend of modern amenities and natural beauty, offers a plethora of growth prospects for job seekers. Nestled near the stunning shores of Lake Michigan, Franklin boasts a charming small-town atmosphere with easy access to big city attractions in nearby Milwaukee. From exploring the Milwaukee Art Museum to catching a game at Miller Park, or enjoying the local culinary delights like butter burgers and custard, there's something for everyone in this lively area. Join us in embracing the unique culture and countless career possibilities that Franklin, Wisconsin has to offer. Dive into our job listings and take the next step towards a fulfilling career in this enchanting region now!