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Customer Service Specialist
Waukesha, WI US
Job Description
Do you want to work for a well-established, dedicated team-oriented culture that offers growth opportunities. Our client is looking for a Client Service Specialist to assist with both operational and sales support. This role will work with customers building relationships and will assist with administrative detailed support. Responsibilities will include:
- Assisting with incoming customer calls and emails
- Following up on recommendations from Service Technicians
- Preparation and review of proposals
- Scheduling of jobs
- Assisting with renewals
- Review and data entry of invoices
- Assist office coordinator with additional support as needed
Job Requirements
- Experience with CRM Systems
- Strong communication skills
- Prior sales and customer service experience