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Customer Service Specialist

Mequon, WI

Posted: 03/09/2025 Employment Type: Direct-Hire (Perm) Industry: Customer Service / Account Management Pay Rate: $45-$47,000

Job Description

 

 

Well established family-oriented organization who truly cares about their employees and treats them like a part of their team is looking for someone to with strong communication skills and a passion for customer service to join their Customer Service team.  

As the Customer Service Specialist you will be responsible for:

  • Establishing and maintaining positive relationships with customers by answering questions on products and programs provided to customers 
  • Enter customer orders into the ERP customer database system including logistics
  • Track order logistics and shipping status 
  • Resolve and follow-up on customer questions regarding products, logistics, and billing, etc. and make recommendations
  • Provide support to the outside sales representatives 
  • Assist with marketing and additional project support assigned 

Job Requirements


Prior Customer Service Experience or an Associate Degree in Marketing or Business a plus. 


Strong communication and problem solving skills. 

 

Microsoft Office knowledge. ERP software experience a plus. 


Meet Your Recruiter

RyAnn Vassallo
Senior Placement Consultant

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About Mequon, WI

Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Mequon, Wisconsin! Known for its picturesque landscapes, charming small-town feel, and proximity to Lake Michigan, Mequon offers a perfect blend of city convenience and natural beauty. With top-notch schools, thriving businesses, and a close-knit community, Mequon provides a welcoming environment for professionals looking to grow and succeed. Discover the quaint shops and delicious farm-to-table cuisine in the historic downtown district, or catch a show at the intimate North Shore Performing Arts Center. Home to the popular Virmond Park and the stunning views at Lion’s Den Gorge Nature Preserve, Mequon is the ideal place to live, work, and play. Take the first step towards an exciting career in Mequon – check out our job listings today!