Join Our Stellar Team: Customer Service Specialist

Do you want to be at the core of excellence, managing transactions like a pro? We're the wizards behind the curtain, ensuring everything runs smoothly for our operational marvels. If you're ready to dive into a world of Invoicing, Settlements, Payroll, Collections, and all things data, keep reading!

Responsibilities:
Whether it's through phone, email, or customer portals, you'll be the maestro of maximum customer service.
Audit invoices with the precision of a detective, sniffing out payment discrepancies before they even hit the customer's desk.
Smooth out any wrinkles in customer relations by addressing past due invoices and discrepancies with finesse.
Make sure every "i" is dotted and "t" is crossed by including all necessary documents in invoices, tailored to our customers' requirements.
  Juggle multiple customer accounts and processes like a pro, keeping all the balls in the air with grace.
Keep customer profiles up-to-date, both on invoicing platforms and AP contact details, ensuring seamless transactions.
Maintain detailed Standard Operating Procedures, keeping our processes shipshape and Bristol fashion.
Hunt down the root causes of errors and suggest process changes to boost accuracy, speed, and efficiency.

If you're ready to join a team where excellence is the name of the game, hit that apply button now!

Skills Required:
Whether it's with colleagues or customers, you're a communication virtuoso.
Practical problems don't stand a chance against your analytical prowess.
Navigate Microsoft Office Suite like it's your second home.
Preferably, you've got 2-3 years of administrative experience under your belt.
You spot the small stuff from a mile away and thrive under strict deadlines.
You're a team player who can rally the troops and bridge gaps across business units.
Your organizational skills are second to none, and you're process-oriented to your core.
Strong communication and top-notch customer service skills are your bread and butter.
Detail-Oriented Dynamo (Yes, it's worth mentioning twice!)