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Customer Service Representative

Milwaukee, WI

Posted: 12/06/2023 Industry: Manufacturing Pay Rate: $25-28

Job Description

  • Edit electronic, written, and verbal orders for correct product codes, lot numbers, descriptions, sizes, special handling instructions, contract assignment, and any other special requests from the customer.
  • Support field-based sales and technical personnel by providing home office customer service information.
  • Resolve customer, sales, and marketing inquiries regarding order status, product availability, pricing, terms, shipping information, damaged/lost shipments, and product information in a knowledgeable and professional manner.
  • Work closely with shipping department to handle emergency shipments, complaints, and export orders promptly and efficiently.

Meet Your Recruiter

Allison Enk
Senior Recruiting Consultant

I made the leap from retail management to recruiting and never looked back. I specialize in direct hire positions and I would love to support you throughout your entire process in finding your new career. At Hatch, we are boutique firm which allows us to give you the focus you deserve. As a mom of two, who loves the outdoors and cooking, I understand how important balance is and I want to help you achieve that too. Even if you do not see a role that fits what you are looking for, send me a message, you never know when the right role will come along. 

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