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Customer Service Representative
Mequon, WI US
Job Description
Are you a people person with a passion for turning ordinary interactions into extraordinary experiences? Join our dynamic promotions team as a Customer Service Representative and be the friendly face (and voice) behind our brand! You'll engage with clients, solve problems with a smile, and ensure every customer walks away feeling like a VIP.
What You’ll Do:
Provide top-notch support via phone, email, and chat
Assist clients with orders, product details, and customizations
Build relationships and create memorable customer experiences
Troubleshoot issues and find creative solutions on the fly
Coordinate orders, track shipments, and ensure seamless delivery
What You Bring:
A positive attitude and a knack for problem-solving
Strong communication skills (bonus points for a great sense of humor!)
Ability to multitask in a fast-paced, fun environment
Experience in customer service, retail, or promotions is a plus
Ready to bring the hype and keep our customers coming back for more? Apply today and let’s create something amazing together!
Meet Your Recruiter
Allison Crewz
Senior Recruiting Consultant
I made the leap from retail management to recruiting and never looked back. I specialize in direct hire positions and I would love to support you throughout your entire process in finding your new career. At Hatch, we are boutique firm which allows us to give you the focus you deserve. As a mom of two, who loves the outdoors and cooking, I understand how important balance is and I want to help you achieve that too. Even if you do not see a role that fits what you are looking for, send me a message, you never know when the right role will come along.