Search Jobs

Customer Service

Milwaukee, WI

Posted: 07/05/2024 Pay Rate: 16-17

Job Description

Job Description: Customer Service Representative

Position Overview: We are seeking a friendly, reliable, and detail-oriented Customer Service Representative to join our team. The Customer Service Representative will be responsible for providing excellent service to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate should have strong communication skills, a customer-focused attitude, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints and issues by identifying problems, troubleshooting, and providing effective solutions.
  • Process orders, returns, and exchanges, ensuring accuracy and efficiency.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Collaborate with other departments to address customer needs and improve service quality.
  • Follow up with customers to ensure their satisfaction and to build lasting relationships.
  • Stay up-to-date with product knowledge, company updates, and industry trends to better assist customers.


  • High school diploma or equivalent; a college degree is a plus.
  • Proven experience as a Customer Service Representative or in a similar customer-facing role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a proactive approach to customer service.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
  • Positive attitude, patience, and a strong desire to help others.

Preferred Skills:

  • Experience in [industry or specific sector relevant to the company].
  • Bilingual abilities are a plus.

Working Conditions:

  • This position typically operates in an office environment with standard working hours.
  • May require occasional evening or weekend work to meet customer needs.

Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications.

Meet Your Recruiter

James Fletcher
Account Manager

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Milwaukee, WI

Ready to kickstart your career in the vibrant region around Milwaukee, Wisconsin? Embrace endless growth opportunities and unbeatable charm in this bustling city along Lake Michigan. From the mesmerizing Milwaukee Art Museum to the pulsating energy of the Harley-Davidson Museum, this area offers a blend of cultural experiences and bustling city life. Indulge in delectable cheese curds and custard, catch a show at the historic Pabst Theater, or cheer on the Brewers at American Family Field. Discover your next career move while soaking up the area's unique culture and charm. Explore our job listings today and take your career to new heights in Milwaukee, Wisconsin!