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Customer Service

Milwaukee, WI

Posted: 06/17/2024 Employment Type: Temp to Hire Pay Rate: 16-22

Job Description

Job Title: Customer Happiness Specialist

Job Description:

Are you a people person with a knack for turning frowns upside down? We're on the hunt for a friendly and enthusiastic Customer Happiness Specialist to join our vibrant team. In this role, you'll be the smiling face (or cheerful voice) that brightens our customers' days by providing top-notch service and support.

Key Responsibilities:

  • Answer customer inquiries via phone, email, and chat with a smile
  • Resolve customer issues and complaints with patience and creativity
  • Provide product information, troubleshoot problems, and offer solutions
  • Follow up with customers to ensure their issues are resolved to their satisfaction
  • Maintain detailed and accurate customer records
  • Collaborate with team members to improve the customer experience
  • Share feedback with the team to help improve our products and services
  • Keep up with product knowledge to provide the best assistance possible

Requirements:

  • A positive attitude and a passion for helping people
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities and a can-do approach
  • Ability to handle multiple tasks and stay organized in a fast-paced environment
  • Previous customer service experience is a plus, but not required
  • High school diploma or equivalent

If you love making people happy and thrive in a fun, fast-paced environment, we want to hear from you! Apply today to join our team and spread some cheer.

Meet Your Recruiter

James Fletcher
Account Manager

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