Employee Login
Employer Login
Search Jobs

Career Growth Starts Here

View current openings and submit your application

So sorry, this position is no longer available. Please go ahead and submit your application. We may have other positions that would be the perfect fit for you. Alternatively, you may want to apply to one of the following related jobs:

Customer Service

Oak Creek, WI 53154

Posted: 06/11/2026 Employment Type: Temp Industry: Customer Service Job Number: 114464 Pay Rate: 22.00

Job Description


POSITION PURPOSE:
This position is responsible for delivering excellent and effective customer service by maintaining strong product knowledge. The Customer Service Representative (CSR) is accountable for creating, communicating, and documenting new orders within the sales function.

ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Serve customers by identifying needs, answering inquiries, and resolving issues
  • Communicate with customers via phone, email, and/or online chat to provide support and product/service information
  • Accurately process customer transactions through various channels (portal, phone, email, etc.)
  • Drive customer satisfaction and contribute to overall positive customer experience
  • Understand and clearly communicate product features, benefits, and compatibility
  • Provide accurate information on product availability and shipping status
  • Manage incoming customer calls promptly and ensure appropriate follow-up
  • Enter and manage customer orders in a timely manner to support on-time delivery
  • Ensure order accuracy through thorough data entry review
  • Utilize internal systems and tools (e.G., CRM, ERP systems)
  • Support special projects and additional tasks as needed

This is not a comprehensive list of duties. Additional responsibilities may be assigned based on business needs.

EDUCATION AND/OR EXPERIENCE:
  • High school diploma or equivalent preferred
  • 2–3 years of relevant experience preferred

LANGUAGE SKILLS:
  • Ability to read, write, and communicate effectively in English

MATHEMATICAL SKILLS:
  • Ability to perform basic mathematical calculations

REASONING ABILITY:
  • Strong problem-solving skills

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES:
  • Basic computer proficiency
  • Strong customer service orientation
  • Experience with Microsoft Office
  • Professional communication skills (phone and email)
  • Strong organizational skills

PHYSICAL DEMANDS:
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Meet Your Recruiter

Nick Schubert
Account Manager

After years as a touring musician, I felt the call to something new. In 2022, I made the leap into staffing and haven’t looked back since. What started as a career shift quickly became a passion, as I discovered my love for connecting with people from all walks of life. Building genuine relationships and helping candidates find roles where they can truly thrive is what drives me every day. For me, it’s about more than just filling positions — it’s about creating lasting connections that support both people and businesses alike.

When I’m not matching talent with opportunity, you’ll find me spending time with my wife, son, and our two dogs, Lenny and Roland. In my free time, I love heading out on camping trips, strumming my guitar, or getting lost in a classic Ken Burns documentary on PBS.

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Oak Creek, WI

Ready to take your career to new heights? Explore job opportunities in the vibrant area around Oak Creek, Wisconsin! Nestled in the beautiful state of Wisconsin, Oak Creek boasts a blend of small-town charm and big-city amenities. With close proximity to Lake Michigan, residents can enjoy picturesque views and outdoor activities. The area also offers a thriving arts scene, with galleries like Gallery 1 and theaters like Oak Creek Performing Arts Center showcasing local talent. Sports enthusiasts can catch games at the iconic Lambeau Field or cheer on the Milwaukee Bucks at Fiserv Forum. Indulge in delicious Wisconsin cheese and iconic Kringle pastries while exploring the many parks and recreation areas that make Oak Creek a fantastic place to live and work. Discover your next career opportunity in this dynamic and enchanting region!