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Collections Specialist (Accounts Receivable)

Germantown, WI 53022

Posted: 03/21/2024 Employment Type: Direct-Hire (Perm) Industry: Accounting and Finance

Job Description

What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?

Our company specs in materials in each of those products!

We currently have a Collections Specialist (Accounts Receivable) opportunity located in Germantown, WI. Come join our team!

The Collections Specialist (Accounts Receivable) contacts customers to collect outstanding balances and will also analyze aging receivables to develop action plans. 

What we offer? 

  • Competitive Pay & Benefits! 
  • Corporate culture based on integrity, respect, accountability and excellence
  • Numerous learning and development opportunities


  • Reviews customer credit status, terms and limits for existing customers using payment history patterns, information from customers and sales force and 3rd party credit reports

  • Contact customer to collect outstanding balances and confirm scheduled payment dates

  • Prepare weekly adjustments for review and sign off by lead

  • Review customer credit status, terms and limits, accounts to determine creditworthiness

  • Analyze aged receivables to determine a plan of action to resolve

  • Research and resolve customer inquiries or disputes involving billing

  • Escalate collection issues to management when necessary

  • Support the review and release orders on credit hold

  • Support the guidance to internal and field personnel on credit and collection policy

  • Various collections/ accounts receivable responsibilities 

Perks & Benefits

As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more!


  • 3 + years of experience in Credit/Collections or related area


  • High School Diploma or equivalency

Other Qualifications, Skills, and Abilities

  • Excellent verbal and written communication
  • Intermediate skills with Microsoft Excel and other accounting software
  • Accuracy and attention to detail
  • Ability to participate in projects cross-functionally, utilizing influence to obtain buy-in from stakeholders

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Meet Your Recruiter

Kate Zantow
Senior Recruiting Consultant

My name is Katie, and I'm a Senior Recruiting Consultant at Hatch Staffing. 

I was born and raised 20 minutes north of Milwaukee and have lived in the area ever since. I absolutely love this city, and you’ll be sure to catch me at any local events downtown!

I believe it's important to build strong connections both personally and professionally, so I’ll always have an open ear.

Whether you’re pursuing new opportunities, or are simply in search of a new connection, I’m your go-to!

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