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Claims Specialist

Posted 08/21/2025
Permanent
Permanent

Job Description

We’re looking for a detail-oriented professional to join our growing team. In this role, you’ll play a key part in supporting employer groups, TPAs, and internal partners by ensuring claims are processed accurately, efficiently, and with care. You’ll have opportunities to grow your skills, collaborate across departments, and be part of a team that values both excellence and a positive work culture.

What You’ll Do:

  • Process claim files through multiple systems and TPA platforms with accuracy and attention to detail

  • Communicate with employer groups, TPAs, and internal teams to resolve claims, inquiries, and adjustments

  • Provide reports, documents, and credits to support clients and internal needs

  • Manage and prioritize tickets, customer requests, and ad hoc reporting

  • Partner with colleagues to improve processes and enhance customer experience

  • Take on additional projects and responsibilities that support team success

What You’ll Bring:

  • 3+ years of experience in medical claims processing (medical/health insurance preferred)

  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

  • Excellent written and verbal communication skills

  • Collaborative mindset with a focus on teamwork and continuous improvement

  • Proficiency in Microsoft Office, especially Excel

  • Bachelor’s degree preferred (or equivalent experience)

Why Join Us:

  • Be part of a supportive culture that values collaboration, growth, and innovation

  • Hybrid schedule: 3 days in office, 2 days remote

  • Opportunities for professional development and career advancement

  • Work that makes an impact in serving clients and improving processes

Meet Your Recruiter

Allison Crewz
Allison Crewz
Allison Crewz

Senior Recruiting Consultant

I made the leap from retail management to recruiting and never looked back. I specialize in direct hire positions and I would love to support you throughout your entire process in finding your new career. At Hatch, we are boutique firm which allows us to give you the focus you deserve. As a mom of two, who loves the outdoors and cooking, I understand how important balance is and I want to help you achieve that too. Even if you do not see a role that fits what you are looking for, send me a message, you never know when the right role will come along. 

About Milwaukee, WI

Ready to kickstart your career in the vibrant region around Milwaukee, Wisconsin? Embrace endless growth opportunities and unbeatable charm in this bustling city along Lake Michigan. From the mesmerizing Milwaukee Art Museum to the pulsating energy of the Harley-Davidson Museum, this area offers a blend of cultural experiences and bustling city life. Indulge in delectable cheese curds and custard, catch a show at the historic Pabst Theater, or cheer on the Brewers at American Family Field. Discover your next career move while soaking up the area's unique culture and charm. Explore our job listings today and take your career to new heights in Milwaukee, Wisconsin!

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