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We’re looking for a detail-oriented professional to join our growing team. In this role, you’ll play a key part in supporting employer groups, TPAs, and internal partners by ensuring claims are processed accurately, efficiently, and with care. You’ll have opportunities to grow your skills, collaborate across departments, and be part of a team that values both excellence and a positive work culture.
What You’ll Do:
Process claim files through multiple systems and TPA platforms with accuracy and attention to detail
Communicate with employer groups, TPAs, and internal teams to resolve claims, inquiries, and adjustments
Provide reports, documents, and credits to support clients and internal needs
Manage and prioritize tickets, customer requests, and ad hoc reporting
Partner with colleagues to improve processes and enhance customer experience
Take on additional projects and responsibilities that support team success
What You’ll Bring:
3+ years of experience in medical claims processing (medical/health insurance preferred)
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Excellent written and verbal communication skills
Collaborative mindset with a focus on teamwork and continuous improvement
Proficiency in Microsoft Office, especially Excel
Bachelor’s degree preferred (or equivalent experience)
Why Join Us:
Be part of a supportive culture that values collaboration, growth, and innovation
Hybrid schedule: 3 days in office, 2 days remote
Opportunities for professional development and career advancement
Work that makes an impact in serving clients and improving processes
Senior Recruiting Consultant
I made the leap from retail management to recruiting and never looked back. I specialize in direct hire positions and I would love to support you throughout your entire process in finding your new career. At Hatch, we are boutique firm which allows us to give you the focus you deserve. As a mom of two, who loves the outdoors and cooking, I understand how important balance is and I want to help you achieve that too. Even if you do not see a role that fits what you are looking for, send me a message, you never know when the right role will come along.
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