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Position Purpose: The Billing Specialist is responsible for understanding and executing the billing process for loads after delivery. This role involves managing customer billing, maintaining accurate records, and supporting the billing team as needed.

Job Duties:

1. Document Management: Assist in assigning document types to scanned documents to ensure accurate billing.
2. Customer Billing: Bill customers and close terminals. This requires a strong understanding of rate agreements and customer profiles, as well as effective communication with terminals and customer care.
3. Team Support: Provide assistance to other billing specialists as needed to ensure smooth operations.
4. Profile Maintenance: Update and maintain billing customer profiles to ensure all documents and records are current and accurate.
5. Administrative Tasks: Perform various administrative duties as required to support the billing process.
6. Additional Responsibilities: Take on other duties as assigned by the Director of Pricing, Billing & Settlements. Responsibilities may evolve based on management needs.

Job Knowledge/Skills Required:

1. Data Entry: Proficient in data entry with high accuracy.
2. Attention to Detail: Strong attention to detail and organizational skills.
3. Communication: Excellent verbal and written communication skills.
4. Multitasking: Ability to handle multiple tasks simultaneously and efficiently.
5. Computer Skills: Proficient in Microsoft Word, Excel, and various proprietary systems.
6. Time Management: Capable of working under pressure and meeting multiple deadlines.

Company Values: 

1. Safety and Compliance: Working safely, legally, and with security in mind.
2. Environmental Responsibility: Reducing our environmental impact through pollution prevention, waste reduction, recycling, and energy conservation.
3. Ethical Operations: Adhering to ethical standards and the Guiding Principles of Responsible Care.
4. Continuous Improvement: Striving for continuous improvement in environmental, health, safety, and security performance.