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Bilingual Client Services Specialist

Milwaukee, WI

Posted: 08/06/2024 Employment Type: Direct-Hire (Perm) Industry: Customer Service / Account Management Pay Rate: $50,000

Job Description

Opportunity to work for an innovative, growing company that helps change lives daily. Our client is looking to add a to their client services team.  As the Bilingual Client Services Specialist, you will be responsible for answering member calls and inquiries through email, tickets, and phone.  Responsibilities include:

  • Managing day-to-day relationships with members including open items logs and issue resolution 
  • Monitor technology administration processes to ensure accuracy and follow up
  • Respond quicky to system questions 
  • Follow up and return member calls 
  • Track member calls 
  • Actively build knowledge about products and technology 
  • Assist with additional projects that arise 

Job Requirements

  • Bilingual in Spanish 
  • 1-3 years of Customer Service experience 

Meet Your Recruiter

RyAnn Vassallo
Senior Placement Consultant

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