Brookfield, WI 53005 | Temp/Contract/T-H
Are you looking for an exciting opportunity that requires you to juggle multiple tasks and help others stay on task? Do you have a passion for customer service and making sure that those that you help leave satisfied after you work with them? If you answered yes, then this is the position for you! You will be taking incoming requests from customers, assigning ticket numbers and technicians to resolve the customer issue. Timely and friendly follow-up is most critical in this role. You will be responding to email requests as well as phone requests from the customer. General administrative functions and responsibilities will also be included. You will be working in a fast-paced and exciting environment!
- Technical aptitude with intermediate knowledge of Microsoft Word, Excel and Outlook
- Experience working in a customer facing role, providing outstanding and friendly service
- Able to juggle multiple tasks and inquiries at one time and prioritizing tasks accordingly
- Strong attention to detail