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Customer Service Specialist

Elkhorn, WI 53121

Posted: 05/24/2024 Employment Type: Temp to Hire Industry: Customer Service Pay Rate: 20

Job Description

Join Our Stellar Team: Customer Service Specialist

Do you want to be at the core of excellence, managing transactions like a pro? We're the wizards behind the curtain, ensuring everything runs smoothly for our operational marvels. If you're ready to dive into a world of Invoicing, Settlements, Payroll, Collections, and all things data, keep reading!

Whether it's through phone, email, or customer portals, you'll be the maestro of maximum customer service.
Audit invoices with the precision of a detective, sniffing out payment discrepancies before they even hit the customer's desk.
Smooth out any wrinkles in customer relations by addressing past due invoices and discrepancies with finesse.
Make sure every "i" is dotted and "t" is crossed by including all necessary documents in invoices, tailored to our customers' requirements.
  Juggle multiple customer accounts and processes like a pro, keeping all the balls in the air with grace.
Keep customer profiles up-to-date, both on invoicing platforms and AP contact details, ensuring seamless transactions.
Maintain detailed Standard Operating Procedures, keeping our processes shipshape and Bristol fashion.
Hunt down the root causes of errors and suggest process changes to boost accuracy, speed, and efficiency.

If you're ready to join a team where excellence is the name of the game, hit that apply button now!

Job Requirements

Skills Required:
Whether it's with colleagues or customers, you're a communication virtuoso.
Practical problems don't stand a chance against your analytical prowess.
Navigate Microsoft Office Suite like it's your second home.
Preferably, you've got 2-3 years of administrative experience under your belt.
You spot the small stuff from a mile away and thrive under strict deadlines.
You're a team player who can rally the troops and bridge gaps across business units.
Your organizational skills are second to none, and you're process-oriented to your core.
Strong communication and top-notch customer service skills are your bread and butter.
Detail-Oriented Dynamo (Yes, it's worth mentioning twice!)

Meet Your Recruiter

Nick Schubert
Account Manager

Hey there! I'm Nick, a recruiter at Hatch Staffing Services, where we're all about finding the perfect fit for you in Milwaukee's job scene. 🎉 Whether you're into the flexibility of temp gigs or eyeing that sweet full-time spot, I've got your back with advice, tools, and some serious support. Let's kickstart your journey to success! 💪

We are currently hiring for light industrial and clerical roles, both temp and direct hire!

In my free time, I love spending time with my fur babies Lenny and Roland, my 1-year-old son Felix, and my wife Kaila. We love to spend time outdoors camping and hiking. I'm also a big fan of music - I play guitar and piano :)

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About Elkhorn, WI

Discover exciting job opportunities in the vibrant town of Elkhorn, Wisconsin! Nestled in the heart of the picturesque Walworth County, this charming location offers a perfect blend of small-town charm and endless growth potential. With renowned landmarks like the Walworth County Fairgrounds and the iconic Alpine Valley Music Theatre nearby, along with a thriving arts scene featuring galleries like Gallery 223 and entertainment options like the Walworth County Performing Arts Center, Elkhorn promises a unique and enriching lifestyle. Embrace the region's distinct cuisine, explore the lush parks and recreation areas like Veterans Memorial Park, and immerse yourself in a community that values work-life balance. Take the next step in your career journey and explore our range of job listings in Elkhorn, WI today!