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Job Description
Job Title: Customer Service Champion
Job Overview: Do you have a passion for helping others and a knack for turning frowns into smiles? Join our team as a Customer Service Champion! We're on the lookout for a friendly, energetic individual who loves solving problems and making customers happy. If you're a great communicator and thrive in a fast-paced environment, we want you!
Key Responsibilities:
- Be the friendly face and voice of our company, assisting customers with their inquiries and concerns.
- Handle customer interactions via phone, email, and chat with a smile and positive attitude.
- Resolve issues efficiently, ensuring customers leave with a great impression.
- Provide information about our products and services, helping customers find exactly what they need.
- Process orders, returns, and exchanges smoothly and accurately.
- Keep detailed records of customer interactions and feedback to help us improve.
- Collaborate with other team members to provide top-notch service and support.
Qualifications:
- High school diploma or equivalent (some college or relevant experience is a plus).
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a can-do attitude.
- Ability to handle multiple tasks and stay organized in a busy environment.
- Proficiency with customer service software and Microsoft Office.
Working Conditions:
- Fast-paced, fun, and dynamic atmosphere.
How to Apply: Ready to become our next Customer Service Champion? Send your resume and a cover letter that highlights your passion for helping others to james@hatchstaff.com. Let’s create amazing customer experiences together!
Meet Your Recruiter
James Fletcher
Account Manager
Hi there! Searching for a new job is hard; let me make it easier. I love Milwaukee and have deep connections with this city. I recently shifted career paths and have a passion for helping you do the same thing. What are you waiting for? Let's go!